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Online food delivery

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In this video, learn how to enable the Urban Piper integration, which allows your customers to process orders and payments from their devices.

You can check the provided video if you're stuck on a question.



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1. What is the initial step to enable the Urban Piper integration in 300code Point of Sale?
Go to the Sales app and enable "Online Ordering." Access the "Products" menu and activate "Food Delivery Options." Navigate to "Configuration," then "Integrations," and select Urban Piper. Head to POS settings, scroll to "Food Delivery Connector," and enable Urban Piper.
2. What credentials are required after activating Urban Piper with platform data?
Store ID and API Secret. Merchant ID and Terminal ID. Username and API Key. 300code Database Name and Admin Password.
3. What’s the next step after connecting 300code POS with Urban Piper using user credentials?
Configure product pricing for online delivery. Click "+ Create store" to set up the POS within Urban Piper. Select the default delivery driver for the POS. Set the operating hours in 300code's general settings.
4. How are individual products made available for online food delivery through Urban Piper, and what final action ensures they appear on the platform?
By selecting the POS in the product's "Available on Food Delivery" field, then synchronizing. By enabling a general "Online Sales" checkbox on the product form and restarting the 300code POS session. By assigning them to a "Delivery-Enabled" product category and updating the delivery platform settings. By manually syncing each product from the "Online Deliveries" module after setting prices.
5. After receiving an incoming order through the Urban Piper integration in 300code POS, what is the initial status of the order, and what actions can be taken by the user?
The order is immediately marked as "Accepted," and it can then be canceled. The order is initially "Preparing," and it can then be marked as "Completed." The order is initially "Pending," and the user can choose to accept or reject it. The order is automatically "Acknowledged," and it can then be forwarded to the preparation team.
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